Account Banned or Locked — What to Do

Permanent Ban (No Appeal)

• Scamming / fake listings
• Phishing links in profile
• Threats / doxxing

Temporary Lock (Appeal Possible)

• Suspicious login (new country)
• Failed PGP challenge 10+ times
• Reported by vendor/buyer

How to Appeal

Open support ticket from a different PGP key → provide:
• Old nickname
• Last order IDs
• Signed message from original key (if possible)

Response time: 4–48 hours. 97% of legit locks are resolved.